Data Processing Analyst

About WatchWire:
WatchWire is an entrepreneurial, private equity-backed New York City-based provider of sustainability and energy management software-as-a-service and associated professional services to large commercial and corporate real estate, retail portfolios, industrial energy consumers, municipalities, educational institutions, utilities, and more. By combining various streams of utility, weather, commodity market, metering, and building data in our integrated sustainability and energy management platform, we provide data-driven services and insights that help clients track and meet their ambitious sustainability goals, while also saving them time and money, reducing risks, and identifying cost saving opportunities.

Our clients, from small and medium enterprises to multi-national Fortune 500 companies to the largest regulated utilities in the world, ranging from mature sustainability veterans representing GRESB sector leaders, ENERGY STAR Partners of the Year, and progressive thought leaders, to companies just starting the sustainability journey with their first voluntary report(s), as well as clients simply interested in optimizing their utility bill management and reporting practices. Regardless of the ultimate end-use case(s), timely, accurate, and complete data is paramount to energy and sustainability management and reporting.

We’re looking for a Data Processing Analyst to work alongside our Customer Success team to ensure utility data is accurately integrated, delivered, and made available to clients within our platform.

What you’ll do:

  • Work with Customer Success and Implementation teams to stand up new clients, with a focus
    on communication, speed, and data quality
  • Review audit results for utility invoices and determine next steps
  • Communicate with utility companies and energy suppliers to manage billing issues
  • Obtain required data from clients, format and reconfigure as necessary, and set up within WatchWire’s platform
  • Identify and resolve data gaps
  • Ensure utility data is delivered and accurately captured in a timely manner
  • Assist Customer Success and Implementation teams as directed
  • Assist Executive team as needed

Who you are:

  • Detail oriented
  • Eager to learn
  • Experienced with Microsoft Excel
  • Excellent oral and written communicator
  • Able to handle deadlines, high stress situations, and effectively resolve conflicts
  • Fluent in English
  • Experience with utility data and invoices is a plus
  • Eligible to work in the US full-time

WatchWire offers:

  • 100% remote work, or hybrid if you prefer
  • Competitive salary commensurate with experience
  • 401(k) and company contribution
  • Paid vacation and holidays
  • Health insurance, with company contribution

 

Application Requirements:

  1. Resume
  2. Explanation of why you’d be a good fit for our company
  3. Send all the above to hr@watchwire-inc.com