What to Look for in a Customer Engagement Platform for Utilities
Utilities face many challenges on a daily basis. Here are just a few:
- Keeping up with the digital transformation
- Lack of visibility into client’s energy usage
- Difficulty collecting data across disparate utilities
- Preparing for peak load times
A strong customer engagement platform can help you solve these problems and better serve your customers. In this whitepaper, we discuss exactly what to look for in a customer engagement platform, the benefits of having one, and how WatchWire’s own platform can serve your company.
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